Reservation/Booking Policy:

A credit card will be held on file to confirm the booking.

Cancellation Policy:

While we certainly hope that life doesn’t interfere with your plans, life sometimes gets in the way and we understand that. Our cancellation policy is 24 hours notice. If you must depart early due to sickness or personal reasons, a refund will be made provided we are able to rerent the room.

Events that book the entire Inn require a deposit on booking and interval deposits with the full balance due 14 days before event. 30 days notice is required for cancellations on whole Inn bookings.

SMOKING POLICY/OPEN FLAME CANDLES

Our Inn is non-smoking per Ontario By-laws.   Guests who are found to be smoking in rooms will be charged a $200 cleaning fee.  Open flame candles are not permitted at any time as they cause smoke issues, damage caused by melting wax stains, and the potential for fire.

DAMAGE CHARGES

In the event of damage (outside the normal wear and tear) being incurred to our property, or where a non-guest of ours but guest of yours, causes damage, we reserve the right to charge for the damage or costs incurred.  If something needs immediate attention (ie: coffee/wine spills on bedding, carpet etc.), please let us know so we can attend to it right away.   If it is necessary for us to replace damaged items, a replacment fee will be charged to your credit card.